Today, we take it for granted that the seats in our cars can be adjusted electronically for a perfect fit and a more comfortable drive. At Yakety Yak, we believe that our workspaces should offer the same flexibility and comfort. So, all our pods, desks and counters feature electric height-adjustable worktops, putting the staff member in control of their environment and helping them to respond effectively to the task at hand. Our height-adjustable worktops move effortlessly from seated to standing (and everywhere in between) at the push of a button. This intelligent design feature provides three exciting benefits:
- Encourage healthy work practices – staff can find their perfect ergonomic fit, reducing the risk of occupational injuries.
- Increase flexibility – staff can easily adapt the desk to the task, making it easy for the desk to be used by different people for multiple purposes throughout the day.
- Support responsive customer service – Staff can respond effectively to customers’ individual needs and confidently interact with people of all ages and levels of mobility.
Height-adjustability supports staff wellbeing by providing a personalized fit
Workspaces that support wellbeing are critical for reducing the risk of issues related to repetitive strain. An effective way to create healthy and ergonomic work practices is with height-adjustable desks that allow staff to work at a comfortable, personalized height; seated or standing.
In library circulation/service areas where more than one team member will use the space for different tasks, providing furniture that is easy to adjust becomes even more important. If adjustment is difficult, users are unlikely to make changes, which may lead to poor working practices and postures. With their simple height controls YAKETY YAK Desks work organically with staff, supporting them throughout their day.
Height adjustability supports flexibility and responsive customer service
Height adjustability puts staff in the driver’s seat during customer interactions, providing three practical benefits:
1. Staff can adjust the desk height to suit the interaction style. For longer interchanges, like signing up a new member, staff can provide customers with a comfortable, welcoming experience by lowering the desk to a seated height. To support easy exchanges during shorter interactions, like returns and issues, the desk can be raised to a standing height.
2. Staff can respond to customers’ specific needs, providing a warm and friendly environment. For example, the desk can be lowered to accommodate a child wanting to put their chosen books on the counter just like mum. Alternatively, for older people or those with mobility challenges, the desk can be adjusted to suit them.
3. Height adjustability puts the staff member in control by allowing them to decide the nature of the interaction; they can choose to have the desk at a standing height if, for any reason, they prefer to keep an exchange short.
Ultimately, choosing service desks with electronic height-adjustability provides functionality, adaptability and comfort, enabling staff and customers to work and interact naturally, supporting a friendly and welcoming environment in your library space.
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Written by Paul White, Director of Design – Yakety Yak Furniture