{"id":60596,"date":"2026-07-14T17:23:39","date_gmt":"2026-07-14T05:23:39","guid":{"rendered":"https:\/\/yaketyyakfurniture.com\/projects\/uncw-library-future-ready-service-desks-for-a-transformed-campus-hub\/"},"modified":"2026-07-21T17:14:11","modified_gmt":"2026-07-21T05:14:11","slug":"uncw-library-future-ready-service-desks-for-a-transformed-campus-hub","status":"publish","type":"yakprojects","link":"https:\/\/yaketyyakfurniture.com\/en_au\/projects\/uncw-library-future-ready-service-desks-for-a-transformed-campus-hub\/","title":{"rendered":"UNCW Library: Future-ready service desks for a transformed campus hub"},"content":{"rendered":"

Location:<\/strong> University of North Carolina Wilmington (UNCW)
\nLibrary:<\/strong> UNCW Library\u00a0 (Randall and Discovery Halls)
\nKey Contact:<\/strong> Laura Wiegand McBrayer, Associate Dean of the Library
\nProject Focus:<\/strong> New service desks for an expansion and renovation<\/p>\n

\"The
The newly built Discovery Hall mirrors the traditional architecture of the existing Randall Library.<\/figcaption><\/figure>\n

The Location<\/strong><\/span><\/p>\n

The University of North Carolina Wilmington has seen rapid growth in enrolments in recent years, now serving more than 19,000 students. To meet this growing demand the UNCW Library has been dramatically transformed following a landmark $56 million renovation and expansion.<\/p>\n

The project added 80,000 square feet of space with the construction of Discovery Hall, a three-story building built in the traditional style of the newly renovated Randall Hall. A modern, light-filled glass corridor named ‘The Link’ connects the two buildings to form a single, unified 266,000 square feet of library space.<\/p>\n

The updated library comprises an impressive range of spaces to support student learning. These include a data visualization and analysis lab, a makerspace, a recording studio, a virtual reality space, an event space, a sensory-friendly study space, a game room and a reimagined walk-up service featuring YAKETY YAK desks. In the words of Associate Provost and Dean Lucy Holman, it all comes together beautifully to create “the intellectual heart of the campus.”<\/p>\n

\"The
The main library help desk comprising two YAKETY YAK 305 Radial Counters and a 300 Cash Module.<\/figcaption><\/figure>\n

The Challenge<\/strong><\/span><\/p>\n

As part of the renovation the library sought to replace its service desks. The existing setup had become a barrier to effective service, as the circulation desk was too high for shorter staff, wheelchair users and children. There was insufficient space to accommodate new equipment, and the fixed height design could not adapt to different tasks or users.<\/p>\n

The team needed a comprehensive service desk solution that would:<\/p>\n